Order Number must start with an "o".
The problem was caused by an accident such as dropping, stepping on, sitting on, etc.
The problem appeared during everyday use without a specific accident. Examples include hinges snapping while opening gently, screws falling out repeatedly, coating bubbling or peeling on its own, or the frame becoming loose or uneven over time.
Thank you for reaching out to us. Unfortunately, based on your responses, it appears that your claim does not meet the criteria for approval. If you have any questions or need additional support, please don’t hesitate to review our terms and conditions or get in touch with us. We’re happy to help!